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Google Ads & SEM

Show up the moment they’re ready to buy.

Your buyers are already searching for what you sell. We put you in front of them, and turn those high-intent clicks into real enquiries, not clicks that look busy in a report. Built around one number that matters: your cost per lead.

  • Priced on cost per lead, not clicks
  • Search, Performance Max & remarketing
  • Honest reporting, every month
The honest truth

Google Ads reaches people at the exact moment they’re ready to buy, which also makes it the easiest place to quietly burn money. Win the right searches, skip the wrong ones, and measure real leads, and it becomes a tap you can turn up.

The difference between a profitable account and an expensive one usually isn’t the budget. It’s the boring, disciplined work underneath. The negatives, the tracking, the structure. Done every week, and shown to you in numbers you can trust.

How it works

How Google Ads actually works

It isn’t about bidding the most or setting it and forgetting it. Profitable Search comes down to a simple loop. Intent in, relevance rewarded, conversion data steering the rest.

1

Intent brings the right people

Unlike social, nobody sees a Google ad by accident, they typed the search. Someone looking up “emergency plumber near me” is ready to act now, not next month. Getting in front of that moment, for the right searches and not the wasteful ones, is where the whole channel is won or lost.

2

The auction decides who shows

Every search runs a live auction in milliseconds. You don’t just win by bidding most. Google rewards relevance through Quality Score, so a tighter, more relevant account can outrank a bigger budget and pay less per click. This is why account quality beats throwing money at it.

3

Conversion data does the steering

Every enquiry and sale is fed back so Google’s Smart Bidding learns which clicks are worth paying for and finds more of them. Track it properly and the account compounds. Cheaper leads over time. Track it poorly and you’re bidding blind, which is exactly where wasted budget hides.

The full toolkit

The right campaign for the right job

Google is more than Search. Each campaign type does a different job, and you rarely need all of them at once. Here’s the honest shape of each, so we can point your budget where it works hardest first.

The core

Search

Text ads that meet people at the exact moment they’re searching for what you sell. The highest-intent traffic on the internet, and usually the first place your budget should go. This is where most leads come from.

  • Keyword & match-type strategy built around buyer intent
  • Responsive Search Ads written to earn the click
  • Sitelinks, callouts, calls & lead forms that lift CTR
The multiplier

Performance Max

Google’s AI campaign that runs across Search, Maps, YouTube, Gmail and Display from one asset set. Powerful for scaling once Search is working, but only with the right guardrails, or it quietly spends on the wrong things.

  • Deliberate asset groups, not a set-and-forget black box
  • Search-term and placement exclusions to protect spend
  • Layered with Search, never a lazy replacement for it
For retail

Shopping

Product ads with image, price and store name, pulled from a clean product feed. For e-commerce and retail, this is often the highest-return placement on Google. If the feed is set up right.

  • Merchant Center & product feed set up properly
  • Feed optimisation so the right products show
  • Priority structure to control spend by margin
The follow-up

Remarketing & Demand Gen

Most people don’t convert on the first visit. We bring warm buyers back across YouTube, Gmail and the Display network, and reach new lookalike demand, at a far lower cost than starting cold.

  • Re-engage visitors who nearly enquired
  • Reach new audiences that look like your buyers
  • Reinforce your brand while they’re deciding
Our framework

The six things we get right

A profitable account isn’t one clever trick. It’s six things working together. Here’s what we cover, and why each one moves your cost per lead.

Structure

Clean account architecture

Tightly themed campaigns and ad groups so every search sees the most relevant ad. Tidy structure is what lifts Quality Score, makes optimisation reliable, and stops one messy campaign from fighting itself.

Keywords

Keywords & match-type strategy

We target the searches that mean “ready to buy”, using match types deliberately to control reach. Broad enough to find demand, tight enough not to pay for browsers, students and time-wasters.

Waste control

Negative keywords & exclusions

The unglamorous work that saves the most money. We read the actual search terms every week and cut the junk. The irrelevant, the free-seekers, the wrong-intent clicks, so budget stays on real prospects.

Ads

Ad copy & assets that convert

Responsive Search Ads written around your offer and the searcher’s intent, plus the full set of assets, sitelinks, callouts, calls, lead forms, that make your ad bigger, more useful and more clicked.

Bidding

Smart Bidding, watched closely

We use Google’s machine learning where it genuinely wins, Target CPA and Maximise Conversions, but feed it clean data and keep it on a leash, so it optimises toward real leads instead of overspending on noise.

Landing

Landing-page & Quality Score alignment

The click is only half the job. We align your landing pages with ad intent to lift Quality Score, lower your cost per click, and turn more of that hard-won traffic into actual enquiries.

The optimisation engine

We know exactly what “good” looks like

Every month we run your account against a clear set of benchmarks, not vibes. These are the real numbers we hold your campaigns to, and the levers we pull when one slips. It’s the difference between managing an account and just watching it spend.

You get to see them too. No black box, no jargon wall, just the scoreboard and what we’re doing about it.

  • CTR

    4%+

    A healthy click-through rate on Search means your keywords, ads and intent are lined up. Below it, we tighten the match between what they searched and what your ad says.

  • Conversion rate

    2–5%

    The share of clicks that become enquiries. If clicks are healthy but this is low, the leak is usually the landing page, not the ads, so that’s where we look first.

  • Search impression share

    70%+

    How often you show up when you could. We check whether you’re losing visibility to budget or to rank, two very different fixes, and act on the right one.

  • Quality Score

    7+

    Google’s relevance grade. Higher scores mean lower costs and better positions, so we work ad relevance and landing-page experience up deliberately, not by luck.

  • Ad strength (RSA)

    Good / Excellent

    A signal your ads give Google enough good material to work with. We build out headlines and descriptions so the auction always has strong combinations to serve.

  • Cost per lead (CPA)

    Down over time

    The number that actually matters. Everything above rolls up to this. A lower, steadier cost per qualified enquiry, benchmarked against your own history, month on month.

Measurement

If it isn’t tracked, it doesn’t count

A huge share of underperforming accounts have one thing in common: the tracking is broken, so Google is optimising toward the wrong thing and the reports can’t be trusted. We fix that first, before we touch a bid, so every dollar teaches the system and every number tells the truth.

Conversion tracking, set up properly

Every enquiry, call and sale tracked accurately, because Smart Bidding is only as good as the data it learns from. Broken tracking is the quiet reason so many accounts stall.

Call & lead tracking for service businesses

If your leads come by phone or WhatsApp, we track those too, so a booked call counts as a conversion, not an invisible win the reporting misses.

Wasted-spend & click-fraud protection

We monitor for invalid clicks and irrelevant search terms, and exclude them, so your budget goes to real prospects, not bots, competitors or the wrong crowd.

Reporting tied to pipeline, not vanity

Cost per lead, lead quality and return. The numbers tied to your bank balance. We label platform-reported versus business-verified, and never dress up a best week as the norm.

How we run it

What the first 90 days look like

No black box. Here’s the honest shape of a Google Ads engagement. Foundations and tracking first, then learning, then steadily lowering your cost per lead.

  1. Weeks 1–2

    Audit & foundations

    We audit your account (or build it clean), find where budget is leaking, get conversion tracking firing accurately, and structure campaigns around your highest-intent searches. No bids get touched before the tracking is trustworthy.

  2. Weeks 3–6

    Launch & learn

    Ads go live across your core keywords and offers. We read the real search terms daily, pile up negative keywords, and give Smart Bidding enough clean conversion data to start learning who your buyers are.

  3. Weeks 7–12

    Optimise & lower cost per lead

    Winning keywords and ads get more budget; the waste gets cut. Bidding matures, Quality Score climbs, and cost per qualified lead should start settling into a lower, more predictable range.

  4. Ongoing

    Compound & report

    A steady monthly optimisation loop against the KPIs above, expansion into new campaign types as the numbers justify it, and plain-English reporting, so you always know what’s working and what’s next.

What’s included

Everything in a Google Ads engagement

Account audit & build

A full review of where spend is leaking, then a clean, intent-led structure across Search, PMax and remarketing.

Conversion tracking setup

Accurate tracking of enquiries, calls and sales, so every dollar is measured against real outcomes.

Ad copy, assets & testing

Responsive Search Ads plus the full asset set, with ongoing testing to keep improving your click-through and cost per lead.

Bid & budget management

Daily optimisation of bids, budgets and Smart Bidding targets to protect and improve your return.

Search-term & negative-keyword hygiene

Weekly cleanup of the searches you’re actually paying for. Cutting the waste before it adds up.

Monthly reporting & reviews

Honest, plain-English reporting on cost per lead and lead quality, plus exactly what we’re doing next.

Management fees cover strategy, build and optimisation. Your ad spend is paid directly to Google and always stays in your own account, so you know exactly what you’re paying for, and you own everything.

Proof

Work we can point to

Real Google Ads results from client accounts. Figures as reported by the ad platform, framed honestly.

Montessori preschool, Singapore · SEO & Google Ads

+62%

Conversions (enquiries)

−21%

Cost per click

+55%

Organic clicks

Real client result. Within two months of taking over from another agency, conversions rose 62% and CPC fell 21%; within three months organic clicks grew 56%. Figures are platform-reported.

FAQ

Google Ads questions, answered straight

Still unsure? A free review of your website and ads is the fastest way to a straight answer for your business.

How much should I budget for Google Ads?

It depends on your industry and cost per click, but we’ll model a realistic starting budget from your goals on the free call. We’d rather start lean, prove the funnel converts at a healthy cost per lead, then scale what’s working. Instead of asking you to gamble a big number up front.

Why is my current cost per lead so high?

It’s usually a mix of a few things: broad targeting catching the wrong searches, thin negative-keyword lists, ads that don’t match the landing page, or conversions that aren’t tracked properly so bidding is flying blind. Our audit pinpoints exactly where the budget is leaking before we touch a single bid.

What’s the difference between Search and Performance Max?

Search ads target specific keywords with high intent and tight control, this is your core. Performance Max uses Google’s AI across all its placements (Search, Maps, YouTube, Gmail, Display) for broader reach. Most accounts do best with both, used deliberately, with Search leading and PMax scaling on top, never PMax as a lazy replacement for a properly built Search campaign.

How is Google Ads different from paid social?

Google captures existing demand. People who are already searching for what you offer, ready to act. Paid social creates demand. Putting you in front of people mid-scroll before they’re looking. Google usually wins for high-intent lead gen and “near me” searches; social wins for building awareness and reaching people who don’t know you yet. Many businesses run both, and we’ll give you a straight answer on where your budget works hardest first.

How soon will I see results?

Faster than SEO. Ads can show the day they’re approved. But “live” and “optimised” are different things. Realistically, the first few weeks are about gathering clean conversion data; from around week four to twelve the account matures, bidding learns, and cost per lead settles into a lower range. Anyone promising cheap leads on day one hasn’t looked at your account.

Do I keep control of my Google Ads account?

Always. Your Google Ads account, Merchant Center and every asset stay in your name, with you as owner from day one. We’re the operators, you own everything. If we ever part ways, you keep all of it: the account, the history, the data and the learnings.

Ready to turn searches into customers?

Book a free review of your website and ads. We’ll go through them, tell you what’s working, what isn’t, and whether it’s worth fixing.

Free · No obligation